F.A.Q.
What does Flyder do?
Flyder builds AI products and helps companies put AI to work. We offer three products, Elevate, Engage and Harness, along with AI consulting, development and training, and AI-enhanced web and mobile projects.
What AI products does Flyder offer?
Elevate runs your help desk, projects, time tracking and invoicing in one app. Engage puts an AI chat assistant on your website that answers from your own documents. Harness lets you build and run AI workflows on a visual canvas.
What is Flyder Elevate?
Elevate is one app for customer support tickets, project management, time tracking and invoicing. Your team answers customers, runs the work and gets paid without copying information between separate tools.
What is Flyder Engage?
Engage is an AI chat assistant you add to your website. It answers visitors from your own documents, walks them through calculations and forms, and hands the conversation to your team in Flyder Elevate, as a live chat or a ticket, when a person is needed.
What is Flyder Harness?
Harness is a visual builder for AI workflows. You connect AI steps, conditions, loops, API calls and emails into one workflow, then run it on demand, in a queue or on a schedule, with a step-by-step record of every run.
Which Flyder product is right for my business?
If you need to support customers, manage projects and bill for your time, start with Elevate. If you want an AI assistant answering questions on your website, choose Engage. If you want to automate a multi-step process with AI, use Harness. Many teams use more than one.
Do the Flyder products work together?
Yes. A visitor chatting with Engage can be handed to a live agent in Elevate, or the conversation can become an Elevate ticket with the full transcript, and Elevate’s AI can draw on the knowledge you keep in Engage when it drafts replies.
Can I use one Flyder account for every product?
Yes. One Flyder account signs you in to each product you use, so your team doesn’t juggle separate logins.
How much does Elevate cost?
Elevate is $10 per seat per month with every feature included. There are no tiers, add-ons or upgrade fees. Harness is currently free to use, and Engage has a free tier to get started.
Do I need technical skills to use Flyder products?
No. Elevate and Harness are used through the browser, and Engage is added to a website with a single line of code or a WordPress or Drupal plugin. Developers can go further with each product’s API.
Is my data safe with Flyder?
Each customer’s data is kept separate from every other customer’s. Our AI answers from your own content, not from other companies’ data, and in Elevate nothing the AI writes reaches a customer until a person sends it.
Can I move my existing data into Flyder?
Yes. Elevate imports from tools like Zendesk, Jira, Asana, Harvest and Toggl, and Engage learns from the documents you upload. Our team can help you plan the move.
What AI services does Flyder offer?
Flyder offers AI consulting, development and training to help companies benefit from AI platforms, task automation, chat assistants and more.
Can Flyder build a custom AI solution or app for us?
Yes. Beyond our products, we design and build AI-enhanced web and mobile projects and custom automations for companies that need something made for them.
How do I get started?
Sign up at account.flyder.ai to try a product, or contact the Flyder team and we’ll help you choose the right product or service and get set up.